Security

Enterprise-grade Security

We’re a security-first, cloud-native company committed to protecting customer data at every layer. From encryption and compliance to testing and monitoring, our safeguards are designed to scale, adapt, and evolve with the challenges of modern digital security.
80+
Security controls
Covering Organisational, People, Physical, and Technological aspects
3 years
of ISO27001 audits
External audits of our ISMS carried out by UCAS-accredited auditors
>97%
Data masking accuracy
Best-in-class data anonymiser, powered by a self-hosted Small Language Model, ensuring AI compliance

Security highlights

Compliance
No AI model training
Ayora does not use customer data to train foundational AI models.
Compliance
Flexible data localisation
We support full data localisation, ensuring sensitive data stays within customer-chosen jurisdictions.
Compliance
Data masking
Our AI compliance replaces identifiers with secure placeholders while preserving semantic integrity.
Organisational
Internal InfoSec controls
All staff pass background checks, sign NDAs, and use MDM-monitored, antivirus-protected devices.
External verification
ISO 27001 UKAS-accredited certification
We are UKAS-accredited to ISO 27001:2022, the leading international standard for information security management.
External verification
Regular grey-box penetration testing
CREST-certified specialists regularly test our systems, with recent reports confirming our strong security posture.
Compliance
General Data Protection Regulation
We are fully GDPR-compliant, ICO-registered (ZB406049), and overseen by a dedicated Data Protection Officer.
Technical
Cloud native infrastructure
Our AWS-based cloud infrastructure ensures resilience, availability, and strict environment segregation.
Technical
Data encryption standards
We use TLS 1.2+ for connections and AES-256 encryption for all stored data via AWS-managed services.
Organisational
DevSecOps culture
Security is built into our development lifecycle with automated scanning and continuous monitoring.
Technical
Enterprise in-app security
We provide granular permissions, access logs, and event tracking to help customers meet security requirements.
Technical
Best in class authentication
We offer enterprise-grade SSO, MFA, password enforcement, and advanced protections against threats.
Organisational
Internal InfoSec controls
All staff pass background checks, sign NDAs, and use MDM-monitored, antivirus-protected devices.
Learn More
Organisational
DevSecOps culture
Security is built into our development lifecycle with automated scanning and continuous monitoring.
Learn More
Technical
Cloud native infrastructure
Our AWS-based cloud infrastructure ensures resilience, availability, and strict environment segregation.
Learn More
Technical
Data encryption standards
We use TLS 1.2+ for connections and AES-256 encryption for all stored data via AWS-managed services.
Learn More
Technical
Enterprise in-app security
We provide granular permissions, access logs, and event tracking to help customers meet security requirements.
Learn More
Technical
Best in class authentication
We offer enterprise-grade SSO, MFA, password enforcement, and advanced protections against threats.
Learn More
Compliance
No AI model training
Ayora does not use customer data to train foundational AI models.
Learn More
Compliance
Flexible data localisation
We support full data localisation, ensuring sensitive data stays within customer-chosen jurisdictions.
Learn More
Compliance
Data masking
Our AI compliance replaces identifiers with secure placeholders while preserving semantic integrity.
Learn More
Compliance
General Data Protection Regulation
We are fully GDPR-compliant, ICO-registered (ZB406049), and overseen by a dedicated Data Protection Officer.
Learn More
External verification
ISO 27001 UKAS-accredited certification
We are UKAS-accredited to ISO 27001:2022, the leading international standard for information security management.
Learn More
External verification
Regular grey-box penetration testing
CREST-certified specialists regularly test our systems, with recent reports confirming our strong security posture.
Learn More

Subprocessors

Subprocessor
Privacy documentation
Services rendered
Corporate HQ location
Amazon Web Services, Inc (“Amazon”)
Data storage
Washington, USA
Google LLC (“Google”)
File storage and videoconferencing software, generative AI features
California, USA
Auth0, Inc. (“Auth0”)
Access management and authentication
California, USA
Functional Software, Inc.d/b/a Sentry (“Sentry”)
Software monitoring
California, USA
Zendesk, Inc. ("Zendesk")
Customer support
California, USA

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